๐Ÿ“‹ Legal documents

Legal & Policies

GreenCredit ยท greencredit.ca ยท hello@greencredit.ca

v1.0
Effective: May 2026
Governed by PIPEDA & CASL
Geographic restriction: GreenCredit services are available to Canadian residents outside the Province of Quebec only. Residents of Quebec are not eligible to enroll.
Section 1

Who We Are

GreenCredit ("GreenCredit," "we," "us," or "our") is a financial education membership platform available at greencredit.ca and portal.greencredit.ca. GreenCredit is not a lender, financial institution, credit bureau, or credit repair organization of any kind.

Questions about this policy? Contact us at hello@greencredit.ca

Section 2

Information We Collect

Personal Information

  • Full legal name, email address, phone number
  • Date of birth and province of residence
  • Government-issued photo ID (where requested for identity verification)

Banking & Verification Information

  • Bank account information collected through Instant Bank Verification (IBV) via Inverite or Flinx for identity verification and pre-authorized debit authorization
  • We do not store your full banking credentials

Payment Information

  • Pre-authorized debit information processed securely through Zumrails
  • We do not store full banking credentials or payment card details

Usage Information

  • Pages visited and features used on our platform
  • Device type, browser type, and IP address
  • Engagement with educational content and portal activity

We do not sell your personal information to any third party.

Section 3

How We Use Your Information

  • Verify your identity and eligibility for membership
  • Process enrollment and administer your account
  • Issue your welcome cashback reward by Interac e-Transfer
  • Process recurring membership installments via pre-authorized debit through Zumrails
  • Deliver access to your member portal and educational content
  • Send membership-related communications and support messages
  • Conduct Account Resolution where applicable
  • Comply with legal and regulatory obligations

We do not use your information for automated credit decisions, credit scoring, or any lending-related purpose.

Section 4

PIPEDA Compliance & Consent

We collect and process your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). By enrolling in a GreenCredit membership, you provide express consent to the collection, use, and disclosure of your personal information as described in this policy.

You may withdraw consent at any time by contacting hello@greencredit.ca, subject to legal or contractual obligations that may prevent immediate deletion of certain records.

Section 3A

Instant Bank Verification Authorization

By completing enrollment, you expressly authorize GreenCredit to initiate an Instant Bank Verification (IBV) on your bank account through our approved providers Inverite and/or Flinx. This authorization permits read-only access to your bank account data for the purposes of identity verification, income verification, and confirmation of your bank account details for payment processing and e-Transfer delivery. Your banking credentials are never stored by GreenCredit. The IBV process does not permit GreenCredit to move, withdraw, or transfer funds from your account.

Section 3B

Express Consent โ€” Email & SMS Marketing

By completing enrollment, you provide express consent under CASL to receive commercial electronic messages from GreenCredit by email and SMS, including:

  • Transactional: payment reminders, cashback notifications, account updates, and Account Resolution messages โ€” these cannot be opted out of while a balance is outstanding
  • Marketing: newsletters, educational content, new course releases, plan upgrade offers, promotional announcements, and company updates โ€” these may be opted out of at any time by clicking Unsubscribe or replying STOP to any SMS

This consent applies to both email (SendGrid) and SMS (Heymarket) and is provided knowingly and voluntarily as part of enrollment.

Section 6

Third-Party Service Providers

We share your information only with the following providers as necessary to operate the membership:

ProviderPurpose
ZumrailsPayment processing & pre-authorized debit
Inverite / FlinxInstant Bank Verification (IBV)
InteracWelcome cashback e-Transfer delivery
SendGridEmail communications
HeymarketSMS communications

We do not sell Member data to any third party. All providers are bound by confidentiality obligations.

Section 7

Data Retention

We retain your personal information for as long as your membership is active and for a minimum of seven (7) years following the end of your membership to comply with applicable Canadian tax and financial record-keeping requirements, or as otherwise required by law.

Section 8

Your Rights Under PIPEDA

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to certain processing activities
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca

Contact hello@greencredit.ca to exercise any of these rights. We respond within 30 calendar days.

Section 9

Security

We implement reasonable technical and organizational measures to protect your personal information. Payment processing is handled by Zumrails using bank-grade encryption. If you become aware of any security concern related to your account, contact hello@greencredit.ca immediately.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active members by email. Continued use of GreenCredit following any update constitutes acceptance of the revised policy. The current version is always available at greencredit.ca/privacy-policy.

v1.0
Effective: May 6, 2026
Canada (Excluding Quebec)
IMPORTANT โ€” PLEASE READ CAREFULLY. GreenCredit is a financial literacy education membership program. It is not a loan company, payday lender, credit product, or regulated financial institution. The welcome bonus is a promotional cashback benefit tied to your membership plan โ€” not a loan, credit advance, or financial product of any kind. By enrolling, you confirm you have read, understood, and agreed to these Terms in full.
Section 1

Parties and Acceptance

These Terms and Conditions ("Agreement") govern the membership relationship between GreenCredit ("Company," "we," "us," or "our"), operated at greencredit.ca and portal.greencredit.ca, and the individual completing enrollment ("Member," "you," or "your").

By completing enrollment โ€” including identity verification, Instant Bank Verification, and submission of your membership application โ€” you confirm that you:

  • Are at least 18 years of age and legally capable of entering into a binding contract
  • Are a resident of Canada, excluding the Province of Quebec
  • Have read, understood, and agree to be bound by this Agreement in its entirety
  • Consent to receive communications from GreenCredit by email and SMS as described herein
Section 2

Nature of Service

GreenCredit provides financial literacy education content through a paid membership program. Upon enrollment, Members gain access to educational courses, tools, worksheets, and resources through the member portal at portal.greencredit.ca.

GreenCredit is not a licensed financial adviser, mortgage broker, credit counsellor, investment adviser, or regulated financial institution under any applicable Canadian law. Nothing provided through GreenCredit constitutes financial advice, investment advice, credit counselling, or any regulated financial service.

The welcome bonus is a promotional cashback benefit offered as an incentive for enrollment. It is not a loan, cash advance, line of credit, or financial product of any kind. GreenCredit membership fees are collected in exchange for access to educational content and materials only.

Section 3

Eligibility & Identity Verification

  • Be at least 18 years of age
  • Be a resident of Canada, excluding Quebec
  • Have a verifiable source of regular income of at least $500 per week
  • Successfully complete Identity Verification (KYC) conducted by GreenCredit
  • Successfully complete Instant Bank Verification (IBV) through Inverite or Flinx
  • Provide a valid government-issued photo ID where requested

GreenCredit reserves the right to deny membership to any applicant at its sole discretion. Submission of an application does not guarantee approval or entitlement to a welcome bonus. All information provided must be accurate, truthful, and complete.

3A. Member Representations & Warranties

By completing enrollment, the Member represents and warrants that:

  • They are enrolling primarily to access financial literacy education content
  • They understand GreenCredit is an education membership โ€” not a lender or financial institution
  • They understand the welcome bonus is a promotional cashback benefit โ€” not a loan or financial product
  • They are not enrolling solely to obtain the welcome bonus without genuine intent to engage with content
  • All information provided is true, accurate, and complete
  • They have not previously had a GreenCredit membership terminated for cause
  • They have legal capacity to enter into this Agreement and authorize the payment schedule

Any misrepresentation constitutes an immediate material breach entitling GreenCredit to terminate the membership and pursue promotional benefit recovery under Section 5.

Section 4

Membership Plans & Payment Schedule

Upon approval, Members select a plan that determines the subscription term, number of scheduled payments, and associated welcome bonus amount:

PlanPaymentsTermWelcome Bonus
Bronze3 ร— $136.0045 days$250
Silver4 ร— $200.0060 days$500
Gold5 ร— $240.0075 days$750
Platinum6 ร— $266.0090 days$1,000
Diamond7 ร— $342.00105 days$1,500
Elite8 ร— $400.00120 days$2,000

All plans include access to the same educational courses and member portal. The welcome bonus amount and subscription term are the only differentiating factors between plans.

4A. Automated Payment Processing

By enrolling, Members authorize GreenCredit to collect membership payments automatically through Zumrails, our designated payment processing partner, in accordance with the payment schedule of the selected plan. Payments are scheduled to align with the Member's verified pay cycle.

4B. Failed Payment Fee

If a scheduled installment fails to process due to insufficient funds or a closed/blocked account, GreenCredit will notify the Member by email and SMS and reattempt collection on the Member's next verified pay cycle. A Failed Payment Administration Fee of $60.00 CAD will be applied to the Member's account for each unsuccessful payment attempt.

4C. Payment Deferral

A Member may request to defer a scheduled installment to a later date by contacting hello@greencredit.ca prior to the payment date. An Installment Deferral Fee of $40.00 CAD applies per deferral request, subject to GreenCredit's approval. Deferrals are not guaranteed and are granted at GreenCredit's sole discretion.

4D. No Refunds

All membership payments are final and non-refundable. Once a payment has been processed, no refund will be issued under any circumstances, including cancellation, dissatisfaction with content, or failure to access the member portal.

Section 5

Welcome Bonus & Promotional Benefit Recovery

5A. Eligibility & Disbursement

All approved Members are eligible to receive the welcome bonus associated with their selected plan. The bonus is disbursed as a single lump-sum Interac e-Transfer to the verified bank account, typically within 30 minutes of enrollment approval. In the event of technical issues, disbursement may take up to 3 business days.

5B. Nature of the Welcome Bonus

The welcome bonus is a promotional cashback benefit provided as an incentive for membership enrollment. It is not a loan, credit advance, financial product, or regulated service. Receipt of the welcome bonus does not create a creditor-debtor relationship between GreenCredit and the Member.

5C. Promotional Benefit Recovery

The welcome bonus is expressly conditional upon the Member fulfilling all payment obligations under their selected plan. The bonus is not earned or vested until all scheduled installments have been successfully completed.

In the event of cancellation, non-payment, or breach of this Agreement, GreenCredit shall be entitled to recover the promotional benefit through one of the following remedies at GreenCredit's sole discretion:

  • Recovery Option A: The Member returns the full welcome bonus amount within 10 business days of written notice
  • Recovery Option B: The Member fulfils all remaining unpaid subscription installments under their selected plan in full

The Member must confirm their elected path within 5 business days of notice. Failure to respond initiates the Account Resolution process (Section 8). This obligation survives cancellation, termination, or expiry of this Agreement.

Section 6

Member Portal & Educational Content

Upon enrollment, Members are granted non-exclusive, non-transferable access to the GreenCredit member portal. Portal access is personal and may not be shared or transferred. GreenCredit reserves the right to modify, update, or remove content at any time. Such changes do not affect payment obligations.

Section 7

Cancellation Policy

7A. Member-Initiated Cancellation

Members may request cancellation at any time by contacting hello@greencredit.ca. However, cancellation does not relieve the Member of their payment obligations. The Member remains liable for the full outstanding balance of all remaining scheduled payments, or must return the welcome bonus per Section 5C.

7B. Subscription Pausing

Memberships cannot be paused, deferred, or placed on hold. Any request to pause a subscription will be treated as a cancellation subject to Section 7A.

7C. Death of a Member

In the event of the death of a Member, the outstanding membership obligation will be reviewed and may be waived at GreenCredit's sole discretion upon receipt of appropriate documentation. Contact hello@greencredit.ca.

Section 8

Account Resolution

GreenCredit maintains an internal Account Resolution process for the recovery of outstanding balances and unreturned welcome bonuses. This process is conducted entirely in-house by GreenCredit's Member Services team. GreenCredit does not engage third-party collection agencies.

Account Resolution communications may be delivered by email, SMS, or phone. The Member agrees to engage cooperatively and in good faith. GreenCredit reserves all rights under applicable law to recover amounts owed.

Section 3A

Instant Bank Verification (IBV) Authorization

By completing the GreenCredit enrollment process, you expressly authorize GreenCredit to initiate an Instant Bank Verification (IBV) on your bank account through our approved IBV providers, currently Inverite and/or Flinx.

This authorization permits GreenCredit and its IBV providers to:

  • Access read-only transaction history and account data from your bank account for the purpose of verifying your identity and income
  • Confirm your bank account details for the purpose of processing pre-authorized debit payments and delivering your welcome cashback reward by Interac e-Transfer
  • Retain a record of the verification for compliance and Account Resolution purposes

The IBV process does not give GreenCredit or its providers the ability to move, withdraw, or transfer funds from your account. IBV is used solely for verification purposes. Your banking credentials are never stored by GreenCredit.

Section 3B

Express Marketing & Communications Consent

By completing the GreenCredit enrollment process, you provide express consent under Canada's Anti-Spam Legislation (CASL, S.C. 2010, c. 23) to receive the following categories of commercial electronic messages from GreenCredit by email and SMS:

Transactional Communications (cannot be opted out of while membership is active)

  • Membership onboarding, account setup, and portal access instructions
  • Scheduled payment reminders and payment processing confirmations
  • Welcome bonus disbursement notifications and status updates
  • Account status updates, membership notices, and renewal communications
  • Account Resolution communications regarding outstanding balances
  • Security alerts and important account notifications

Marketing & Promotional Communications (may be opted out at any time)

  • Financial literacy newsletters and educational content updates
  • New course releases, portal feature announcements, and content updates
  • Plan upgrade offers and promotional membership opportunities
  • Seasonal promotions, bonus cashback events, and partner offers
  • GreenCredit news, company updates, and program resources

This consent is provided knowingly and voluntarily as part of the enrollment process and applies to both email (delivered via SendGrid) and SMS (delivered via Heymarket).

You may withdraw consent to marketing and promotional communications at any time by clicking "Unsubscribe" in any email, replying STOP to any SMS, or contacting hello@greencredit.ca. Unsubscribe requests will be processed within 10 business days as required by CASL. Withdrawal of marketing consent does not affect your receipt of transactional communications while your membership remains active.

For greater certainty, your consent to receive transactional communications โ€” including payment reminders and Account Resolution messages โ€” cannot be withdrawn while any outstanding balance remains on your account, as these communications are necessary for the administration of your membership.

Section 10

Disclaimer of Liability

GreenCredit provides educational content for general informational purposes only. GreenCredit shall not be liable for any direct, indirect, incidental, or consequential damages arising from the Member's use of or reliance on any educational content, tools, or materials. Members are solely responsible for all financial decisions and are encouraged to consult a licensed financial professional.

Section 11

Dispute Resolution

Step 1 โ€” Direct Resolution

The Member agrees to first submit a written dispute notice to hello@greencredit.ca. GreenCredit will acknowledge within 5 business days and provide a substantive response within 15 business days.

Step 2 โ€” Mediation

If unresolved within 30 days, both parties agree to non-binding mediation before a mutually agreed mediator before pursuing any other legal remedy. Costs are shared equally. GreenCredit's right to pursue Account Resolution operates independently of this process.

Section 12

Governing Law

This Agreement is governed by the laws of Canada and the applicable provincial laws of the Member's province of residence (excluding the Province of Quebec). Disputes shall be resolved in courts of competent jurisdiction in Canada.

Section 13

Member Acknowledgements

By completing enrollment, the Member individually acknowledges each of the following:

1
I understand that GreenCredit is a financial literacy education membership program โ€” NOT a loan company, payday lender, credit provider, or regulated financial institution.
2
I understand my membership fee is paid in exchange for access to educational content and resources โ€” NOT for any financial product, loan, or regulated service.
3
I understand the welcome bonus is a promotional cashback benefit โ€” NOT a loan, cash advance, or financial product. I am not borrowing money from GreenCredit.
4
I understand the welcome bonus is conditional on completing all scheduled payments. If I cancel or default, I must either return the full bonus or pay all remaining installments.
5
I understand my payments are collected automatically through Zumrails and I authorize this automated collection per my selected plan.
6
I understand my subscription cannot be paused. If I cancel, I remain liable for all outstanding installments or must return the welcome bonus.
7
I understand no refunds are issued for membership payments under any circumstances, including cancellation.
8
I expressly authorize GreenCredit to initiate an Instant Bank Verification (IBV) on my bank account through Inverite and/or Flinx for the purpose of identity verification, income verification, and payment setup. I understand this is read-only access and GreenCredit cannot withdraw or transfer funds from my account.
9
I consent to receive transactional and marketing communications from GreenCredit by email and SMS, including payment reminders, cashback notifications, newsletters, educational content, and promotional offers. I understand I may opt out of marketing communications at any time but cannot opt out of transactional messages while a balance remains outstanding.
10
I consent to receive email and SMS communications from GreenCredit and acknowledge that I may not opt out of transactional communications while any balance remains outstanding.
11
I confirm all information I have provided during enrollment is truthful, accurate, and complete, and I understand that misrepresentation constitutes a breach of this Agreement.
12
I confirm I am enrolling in GreenCredit for the purpose of accessing financial education โ€” not solely for the purpose of obtaining the welcome bonus โ€” and I intend to engage with the educational content provided.
v1.0
Effective: May 2026
Platform usage terms
Geographic restriction: GreenCredit services are available to Canadian residents outside the Province of Quebec only.
Section 1

Overview

These Terms of Service ("TOS") govern your use of the GreenCredit website (greencredit.ca), member portal (portal.greencredit.ca), and all associated digital services and communications. By accessing or using our services, you agree to these Terms of Service together with our Terms & Conditions and Privacy Policy.

Section 2

Account Registration

To access GreenCredit services, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying GreenCredit immediately of any unauthorized account access at hello@greencredit.ca
  • Keeping your contact and payment information current at all times
Section 3

Acceptable Use

You agree to use GreenCredit services only for lawful purposes. You must not:

  • Access or attempt to access any other member's account
  • Reverse engineer, decompile, or extract source code from any part of our platform
  • Use automated tools, bots, or scrapers to access our services
  • Introduce malware, viruses, or harmful code
  • Misrepresent your identity or affiliation with any person or entity
  • Reproduce or redistribute GreenCredit content without express written authorization
  • Use GreenCredit services if you are a resident of the Province of Quebec
Section 4

Intellectual Property

All content, branding, logos, course materials, tools, designs, and technology on GreenCredit platforms are the intellectual property of GreenCredit, protected under Canadian copyright, trademark, and applicable law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access portal content solely for your personal, non-commercial use during your active membership term. This licence does not permit copying, redistribution, or creation of derivative works.

Section 5

Third-Party Services

GreenCredit uses the following third-party services to deliver the platform:

ProviderPurpose
ZumrailsPayment processing & banking verification
Inverite / FlinxInstant Bank Verification (IBV)
InteracWelcome cashback e-Transfer delivery
SendGridEmail delivery
HeymarketSMS communications

These services operate under their own terms and privacy policies. GreenCredit is not responsible for third-party practices but selects partners meeting appropriate security and privacy standards.

Section 6

Service Availability

GreenCredit aims to provide continuous platform access but does not guarantee uninterrupted availability. Temporary unavailability due to maintenance, technical failures, or third-party outages does not entitle members to refunds or cancellation.

Section 7

Chargeback Policy

Initiating an unauthorized chargeback or payment reversal after receiving your welcome bonus and portal access constitutes a material breach of your membership agreement. In such event, GreenCredit reserves the right to:

  • Immediately suspend or terminate portal access
  • Pursue recovery of the full outstanding membership balance plus the value of the welcome bonus received
  • Initiate Account Resolution and all available legal remedies under applicable Canadian law
Section 8

Force Majeure & Bonus Disbursement Delays

GreenCredit shall not be liable for any delay or failure resulting from circumstances beyond our reasonable control, including technical outages affecting Zumrails, Interac, Inverite, Flinx, or other providers; banking system delays; regulatory intervention; cybersecurity incidents; or acts of God. A force majeure delay does not constitute a breach of this Agreement and does not entitle the Member to cancel, withhold payment, or seek compensation.

Section 9

Indemnification

You agree to indemnify, defend, and hold harmless GreenCredit and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of your use of GreenCredit services, breach of these Terms, or violation of any applicable law.

Section 10

Governing Law & Severability

These Terms of Service are governed by the laws of Canada and the applicable provincial laws of your province of residence (excluding the Province of Quebec). If any provision is found unenforceable, it shall be modified to the minimum extent necessary and remaining provisions remain in full force.

Section 11

Contact

For any questions about these Terms of Service:

GreenCredit
Email: hello@greencredit.ca
greencredit.ca